Your Care, Our Commitment
Everything you need to know before, during, and after your visit to SMMH.
Patient Rights & Responsibilities
Right to receive respectful, considerate, and dignified care at all times.
Right to receive complete and current information about your diagnosis and treatment.
Right to participate in decisions about your own healthcare plan.
Right to have your privacy and confidentiality protected.
Right to refuse treatment and be informed of medical consequences of that refusal.
Right to receive a clear explanation of your bill and charges.
Visitor Guide
General Wards
11:00 AM – 1:00 PM 4:00 PM – 7:00 PM
ICU / CCU
11:00 AM – 12:00 PM 5:00 PM – 6:00 PM (1 visitor at a time)
Maternity Ward
4:00 PM – 7:00 PM (Immediate family only)
Paediatrics
Open for parents 24 hours
Note: Maximum 2 visitors per patient at a time. Children under 12 are not permitted in ICU/CCU. All visitors must register at the reception desk and wear a visitor badge.
Insurance Panels
SMMH is registered with all major insurance companies for seamless cashless treatment.
For insurance queries, contact our billing department at (042) 111 786 786 ext. 201
Schedule Your Appointment Today
Our online booking system makes it easy to schedule appointments with your preferred specialist. Choose a convenient time and we'll confirm within 30 minutes.